Sportingbet
In the sports betting test, Sportingbet achieved an overall score of 82% in the customer service category, earning a good rating.
Basically, the bookmaker can be credited for making a lot of effort to take care of its customers.
The Sportingbet customer service in the test
Sportingbet is available to assist customers through various channels and has even assembled a specialized team that can provide assistance in the language of the Canadian-speaking region.
However, the service of the bookie with roots in England is clearly outperformed by the competition, and therefore Sportingbet loses points in this test category.
*Terms and conditions apply | 18+
How to contact Sportingbet customer service?
| Contact possibility | |
|---|---|
| Online form |   |
  |
|
| Service hotline | |
| Social media | |
| Live chat | |
| More alternatives | |
Friendliness can be attributed to the service team of Sportingbet in any case. The bookmaker assists their customers in Canadian-speaking areas from Monday to Sunday from 10:00 to 20:30, using various channels, with explicit friendliness and competence.
Online contact form
If you select Help and Contact in the website header, a separate window will open showing all contact options for Sportingbet.
One way to get in touch with the bookmaker is the online form.
This is equated with the e-mail on the betting site because no separate address is given.
The online form can, however, adequately replace digital mail, as the form mask is even equipped with an upload function.
A file can also be attached to the message in this way.
In order to be able to send the form, it is necessary to enter an e-mail address and assign the request to a category.
A drop-down menu with several options is available for this.
If the message is sent within the specified office hours, you can expect a speedy reply in the mailbox. Tests have shown that Sportingbet responds quickly and competently to requests.
Live Chat
If the live chat at Sportingbet is selected, a separate window will open that allows you to communicate directly and in writing with an employee of the Betting Site.
In this window, you will first be asked to enter your name and email address.
The reason for the request must also be specified before the chat can be started.
You can choose from the following menu items: Account details, deposits, bets, bonus, withdrawals, casino, games, poker, technical problems, none of those.
Once the chat has started, an employee will contact you within office hours to take care of the issue. We were helped quickly and politely with our test questions.
Bonus hotline
The bookmaker Sportingbet is also available by phone for its customers.
It is particularly commendable to mention that the bookmaker has established toll-Bonus hotlines for inquiries from the Canadian-speaking area.
On the betting website, there are several different phone numbers listed in the help section that can be chosen depending on the location.
There are separate numbers for Canada or Austria and Switzerland with the respective country code, which should therefore not lead to any exceptional burdens on the billing.
The bookmaker notes that when making phone inquiries, the Sportingbet ID and the username will be requested for identification and faster problem resolution. Therefore, these should be ready to provide when calling the Betting Site!
Social networks
A look into the World Wide Web reveals that Sportingbet is represented not only by its betting platform but also by appearances on various social networks.
We also found the bookmaker on Facebook, Google+ and Twitter.
Alternatives
As an alternative to the listed options, there are few ways to contact Sportingbet with an issue. Only upon closer examination of the website's imprint can a mailing address be found.
However, this leads the letter to the company's headquarters in Gibraltar and is therefore associated with some travel time.
The address is: Suite 6, Atlantic Suites, Europort Avenue, Gibraltar.
If an issue needs to be treated more quickly outside of office hours in the customer center, it is advisable to take a look at the list of FAQs.
These contain answers to the most frequently asked questions and are sorted by categories such as betting account, registration, Bonus bets, payments, sports betting, betting with mobile phones, and responsible gaming at Sportingbet.
Summary of Sportingbet customer service
Generally, Sportingbet customer service leaves little room for criticism.
The support team responds quickly and friendly.
In addition, the Betting Site can be reached by customers from Canadian-speaking countries via live chat, contact form and toll-Bonus phone number.
However, the customer service still receives a good rating, as some competitors simply have more to offer in terms of service hours and support channels.
* T&C apply | 18+
All Sportingbet test results at a glance
* T&C apply | 18+
