Partner member of United Way
of the Capital Area
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Case Management Services
Case Management provides supportive services in a variety of settings that meet the multiple needs of people living with severe mental illness and substance abuse disorders. Individuals
receive necessary psychiatric treatments, in addition to other services essential to meeting basic human needs: medical, social, educational, vocational, and housing. The recovery process
involves people in realistic and appropriate activities developed and agreed upon by both the case manager and the person in recovery.
PRIMARY FUNCTIONS
- Assessment: Determining an individual's strengths, needs, preferences and risk factors;
- Planning: Developing, with the individual, a comprehensive service plan, with achievable goals and realistic time lines and that addresses all aspects of the individual's life
- Linking: Referring individuals to all required substance abuse and mental health services as well as other community supports
- Monitoring: Continually evaluating, with the individual, his or her progress and ongoing appropriateness of services
- Advocacy: Interceding to assure equity for the individual and for any larger group or class to which the person belongs and linking the person to consumer advocacy groups
- Crisis Prevention and Intervention: Identifying triggers for and/or symptoms of relapse and implementing early intervention to prevent further setbacks
- Pro-Active Outreach: Contact with the person, as needed, at a variety of sites in the community
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